Contact Wake County Human Services Adult Protective Services at 919-212-7264 (fax 919-212-7354) to report suspected abuse, neglect, or exploitation of an older or disabled adult. If the person is in immediate danger, call 911 first.
What to do next
Wake County Human Services handles Adult Protective Services as part of its Senior and Adult Services division, and this phone number is specifically for reporting concerns during business hours -- it is not a 24/7 crisis line, which is why immediate danger situations should go to 911 instead. When calling to make a report, it's helpful to have as much specific information ready as possible: the adult's name and address, the nature of the suspected abuse, neglect, or exploitation, how the reporter knows about the situation, and any other individuals who may be involved (such as a caregiver or family member suspected of causing harm). North Carolina law generally allows reports to be made anonymously, though providing contact information can help investigators follow up with clarifying questions. More information and the official reporting page is available at wake.gov/departments-government/social-services/report-abuse-or-neglect.
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